Campfront Terms of Service
Welcome to Campfront. These Terms of Service (“Terms”) explain your rights and responsibilities when using Campfront’s services, including our website at campfront.com and all related features and applications (the “Service”).
By creating an account, accessing, or using the Service, you agree to these Terms as of that date (the “Effective Date”). If you do not agree, please do not use the Service.
For questions, contact hello@campfront.com.
Service description
Campfront provides software for camps to manage registration, payments, forms, communication, housing, staffing, and related workflows. The Service includes web applications, data management tools, reporting, and support resources.
Acceptance and authority
If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization. You must be at least 18 years old to create or manage an account.
Changes to these terms
We may update these Terms from time to time. We will post changes and, when required, notify the account owner by email. Unless a change is for a new feature or required by law or regulation, updates take effect 10 days after posting. Your continued use of the Service after changes take effect means you accept the updated Terms.
Access and license
Campfront grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service in accordance with these Terms. You may use the Service only for your own camp’s internal operations.
Access continues while you maintain an active account and comply with these Terms. Campfront may limit or suspend access if required for maintenance, security, or non-payment.
Usage and billing
Campfront operates on a usage-based billing model. Fees are calculated based on your actual use of the Service — such as the number of campers, staff, forms, messages, or other measurable actions associated with your account.
You are responsible for all charges incurred under your account. Usage is tracked automatically within the platform and billed through Stripe according to the rates and fees published at the time of use or otherwise agreed in writing.
All payments are processed securely through Stripe. Campfront does not collect or store full cardholder data. By using Campfront’s payment features, you agree to Stripe’s terms of service and privacy policy.
Campfront is not responsible for Stripe’s performance, actions, or service interruptions. Fees are non-refundable except where required by law. All amounts are exclusive of applicable taxes, which you are responsible for paying. All fees are due upon invoice and may be charged automatically through your Stripe-connected payment method.
Fees, taxes, and price changes
Pricing may include per-camper rates, processing fees, and usage-based costs such as SMS messaging. Enrollment or setup fees are non-refundable.
Prices and usage rates may change from time to time. We will provide reasonable notice of material pricing changes before they apply.
Your data and privacy
You own your data, including any data you or your users upload to the Service (“Your Data”).
You grant us a limited license to host, store, process, transmit, and display Your Data to provide, secure, support, and improve the Service.
We may use de-identified or aggregated data to develop insights, analytics, benchmarking, and product improvements, and will not attempt to re-identify it.
For purposes of U.S. privacy laws, Campfront acts as a service provider processing personal information on behalf of its customers.
Our collection and use of personal information is described in our Privacy Policy, which is incorporated by reference.
Security and breach notice
We maintain administrative, technical, and physical safeguards appropriate to the Service. If we become aware of unauthorized access to personal data that we host on your behalf, we will notify you without undue delay and will reasonably cooperate with your investigation and notifications, subject to applicable law.
Acceptable use
You will not:
- access or use the Service except as permitted in these Terms
- attempt unauthorized access to systems or data
- interfere with or disrupt the Service or related networks
- upload malware or harmful code
- reverse-engineer, decompile, or derive source from the Service
- benchmark the Service to build or assist in building a competing product
- use the Service to infringe intellectual-property or privacy rights
- transmit unlawful, harmful, or misleading content
- share credentials or allow access by unauthorized users
- or send unsolicited or unlawful messages, including in violation of the CAN-SPAM Act or similar laws.
Indemnification
You agree to defend and indemnify Campfront, its affiliates, and their team members against any claim, loss, or expense (including reasonable attorney fees) arising from your data, your use of the Service, or your violation of law or third-party rights.
Campfront will indemnify you only if your authorized use of the Service results in a third-party claim that the Service itself, as provided by Campfront, infringes a valid intellectual-property right. This does not apply to claims arising from your data, content, integrations, or use of the Service in violation of these Terms.
If such an IP claim occurs, Campfront may modify or replace the affected feature, or end your access to it and refund any applicable unused fees.
This section states each party’s entire liability and exclusive remedy for any third-party claim.
Limited warranty and disclaimers
Campfront warrants that the Service will materially perform as described in our current documentation. This warranty does not cover errors or interruptions caused by third-party systems, network failures, user modifications, or misuse of the Service.
If the Service does not perform as warranted, your exclusive remedy and Campfront’s entire liability will be, at Campfront’s option, to correct the non-conformity or refund the fees paid for the affected Service during the month in which the issue occurred.
Except for this limited warranty, the Service is provided “as is” and “as available.” Campfront disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Campfront does not warrant uninterrupted or error-free operation.
Limitation of liability
To the maximum extent permitted by law, neither party is liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, or data, even if advised of the possibility of such damages.
Except for your payment obligations and indemnification obligations, each party’s total cumulative liability arising out of or relating to the Service will not exceed the fees paid or payable to Campfront for the Service giving rise to the claim during the 12 months preceding the first event giving rise to liability.
These limitations apply regardless of the form of action and even if a remedy fails of its essential purpose. Nothing limits liability for gross negligence, fraud, or intentional misconduct.
Campfront is not responsible for loss or corruption of data except where directly caused by its failure to apply commercially reasonable safeguards. Each party acknowledges that the fees reflect this allocation of risk.
Service availability; force majeure
We will use commercially reasonable efforts to provide the Service. We are not responsible for delays or failures caused by events beyond our reasonable control, including outages of third-party networks or services, power failures, acts of God, labor disputes, governmental actions, or similar events.
Termination or suspension
You may stop using the Service at any time. Campfront may suspend or terminate access if you fail to pay for usage, misuse the Service, or violate these Terms. Suspension does not remove your responsibility for charges incurred before or during the suspension period.
Campfront will make reasonable efforts to notify you before termination for cause. Sections relating to confidentiality, intellectual property, data ownership, warranty disclaimers, limitation of liability, and indemnification survive termination.
Export compliance
You may not use the Service in violation of U.S. export laws or regulations.
No waiver
Failure to enforce any provision of these Terms shall not be deemed a waiver of that or any other provision.
Governing law and venue
These Terms are governed by and will be construed in accordance with the laws of the State of Texas, without regard to its conflicts-of-law principles.The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Travis County, Texas, for the resolution of any dispute arising out of or relating to these Terms.Each party waives the right to a jury trial in any such action or proceeding.
Entire agreement
These Terms, together with any usage rates, invoices, and policies referenced herein, make up the entire agreement between you and Campfront regarding the Service and supersede all prior or contemporaneous agreements on that subject.
