Refund a payment without leaving Campfront

Issue a full or partial refund straight from a payment, without opening the Stripe dashboard. Card and bank refunds go out through Stripe automatically, and offline refunds are recorded in Campfront so the books match the money you hand back. Refunding only moves money; it doesn’t change a camper’s enrollment.

Refund from wherever the payment lives. The action is on the financials grid, a camper’s billing page, and the family billing page. The Past payments grid also takes it as a batch action when you need to refund several at once.

Refund more than once. A partial refund doesn’t lock the payment. You can issue another one later, up to whatever is still unrefunded, and the payment reads “Refunded” once the refunds cover the full amount.

Record why. Add a reason when you issue a refund and it stays with the payment: in the payment’s audit details, in an optional Refund reason column on the payments grid, and passed to Stripe as metadata so it shows against the refund there too.

Families hear about it. A refund emails the family with the amount refunded, separate from the original receipt.